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COMMON QUERIES

You Asked, We Answered

WHERE DO YOU DELIVER TO?

BLOCK MENUE delivers to all states in Peninsular Malaysia.

HOW MUCH IS THE DELIVERY FEE?

The delivery fee is RM6 for within Penang Island and RM10 for Penang Mainland. Delivery is free for Penang Island and RM6 for Penang Mainland when you spend more than RM150 in one single order.

As for the rest of the states outside of Penang, the delivery fee is RM30 when you spend below RM250 and RM25 when you spend above RM250 in one single order.

CAN YOU CUSTOMIZE YOUR FOOD FOR VEGANS?

Yes we can! Some of our selected items can be customized to suit vegan's tastebuds. Look out for the 'vegan' option under our Soups and Pasta Sauces items.

CAN WE PICK-UP OUR ORDERS AT THE STORE?

Yes you can! You may select our self pick-up option upon checkout.

WHY IS THE SHIPPING FEE OUTSIDE OF PENANG SO EXPENSIVE?

Our shipping cost is actually higher than what we charge to our customers. The cost incurred for frozen food shipping include a cold truck courier service, styrofoam boxes, cold packs and fast delivery to your doorstep.